AI Agents · Customer Service
Zero wait time, maximum efficiency
Our Daytime Support Agent answers every call the moment it comes in, handles enquiries, and books or reschedules jobs — even when three phones are ringing at once.
Incoming call · 11:32 AM
“Hi, we’ve got a tap that’s been dripping non-stop for two days now…”
“That’s an easy fix. I’ve got Thursday at 1:00 PM or Friday at 9:00 AM — which works better?”
What It Does
Every daytime call, answered instantly
Your office team stays free for the work that actually needs a human.
Zero wait time, every call answered
No hold music, no ringing out. The agent greets every caller, answers what it can, and books the job on the spot.
Basic fault diagnosis, over the phone
Trained on common plumbing, electrical, and HVAC issues, so fewer calls need to be handed off to your team just to figure out what’s wrong.
Handles your busiest days like any other
Takes multiple calls at once, so a busy Monday morning or a cold snap doesn’t mean callers get stuck in a queue.
Fully integrated with the systems you already use
Simpro
Commusoft
WhatsApp
HighLevel
MRI Software
A fully autonomous customer service rep
Books and reschedules jobs directly in your job platform — no relaying messages back and forth.
Handles as many calls at once as you need — no caller ever hits a busy line.
Trained on trades and field service terminology, so fewer calls need handing off to a technician.
Booked · Thu 1:00 PM
Dripping tap · Answered in 2 seconds
Rescheduled · Fri 3:00 PM → Mon 9:00 AM
Customer request · Confirmed instantly
14 calls handled today
0 missed · 0 seconds on hold
Never keep a customer waiting again
See how the Daytime Support Agent would handle your call volume, in a live demo.